Perhaps the time has come...

... to learn driving on left hand.




[Jino] - A man's not a man unless he knows how to shoot

One way up, same way down

Finally the time had come to stretch my muscle (a bit if not too much) after long absence from gym - thanks to Mel for organizing the U6BF Broga Hillwalking Expedition.

My mates were questioning my attire for the day - a grey Polo shirt, a pair of black bermudas and a pair of SLIPPERS. Are you going to KLCC or Petaling street? True. Of hundreds people there, none wore slippers like me. Equipped with only an Apple in my hand, perhaps I underestimated the challenge to conquer the summit?

No.

Broga Hill does not possess too much risk or difficulties to conquer. Hardly broke a sweat upon reaching the top was a solid proof. The only reason I dirtied my pants was when I rested on the rock while waiting for the sun to rise. Maybe the real challenge was to pose and look natural for the camera session? No wonder I fail as a model. Or maybe the test was to stand the cold morning breeze with empty stomach and dry throat?

Taken with my Apple

From Phon's album (added on 21 February 2012)

Pardon the pictures if you find the above pictures suck. I am not a photographer but a biochemist who work in a bank. Though I don't shoot good photos, I am still a man, mind you!

Due to time constraint and hungry stomachs, we did not step foot on every peak. We ended the journey with trailing down the hill and lunch at Pedas-pedas Restaurant. The time with them wasn't long. I was so sleepy and quiet due to lack of sleep. Nevertheless, I certainly enjoyed the moment they shared with me. Thanks.

Happy Valentines Day. MUACKS!!!

[Jino] - A man's not a man unless he knows how to shoot

My health status (Part 1)

Part 1, Part 2 (coming soon)

When will I die?

Only time will tell.

I was lying awake on my bed, facing the dirty ceiling. Within the white cold walls, the fan was spinning very fast. Lying right next to me was a young man catching his breath. He was grabbing his left chest tightly while his legs were kicking the air. On my left was an old man who groaned in pain more than six hours already. The bed squeaked when he vigorously rolled on the bed. The moon outside the window pane was so round and bright that a cup of latte would taste a lot better, if the sorrow sounds were never here to break the silent night.

"3030, BILIK 4!"

A dream that felt so real.

Oh... It's not 3037. I wished the doctors could hasten their speed. Then you wouldn't need to stay any longer. A wishful thought. I had no idea what to do, where to go and who to speak to. We stayed for nine hours in the hospital but all I could do was to look at you, then look away and clench my fist.

I don't think you deserve to be in this state. Not you...

Your eyes twitched in pain and it's not something I can share with. There were so many in your mind that bothered you but I couldn't help. If there is ever a way that I can alleviate your pain and misery, I will find it. But for now, accept my pat and I hope it somehow brought you comfort. I wish I could do more than this.

Perhaps you did not know - It doesn't matter what happened in the past, you have a place reserved in my heart. 'Coz you are important to me in many ways. Do you now know why I don't like you thanking me?

You have no idea how happy I was when you have chosen your health and life than your studies. Life is more important than everything else. However, if you have chosen the other way, I will still extend my support and help you in every way I can. I wish you a speedy recovery.

And I have not forgotten our promises, that we shall wait till you have recovered.

[Jino] - A man's not a man unless he knows how to shoot

January update

Forgive me for my absence in the past weeks. Due to certain reasons, I haven't have free time to blog my mind in this space. I don't mind if you don't forgive me. You probably don't care anyway.

To blog the end of 2011 when January 2012 is coming to an end sounds ridiculously wrong to me. You may not agree, I won't fret and I don't really care. What I really wanted to say now is; I had been up and down for the previous months, it's a year riding on roller coaster and my life was so complicated that you won't understand what I say. To sum it all, to not share my 2011 would be best for you.

At any rate, 2012 did not begin with adorable twinks on my bed, nor there was durian raining from the sky. Mind you, those were purely my imagination, not wish. My 2012 started with flu, fever, cough, sore throat and all illness you can imagine when one hits 35 years old. I was in the office, facing the four white walls. In a muted monologue mode, I curse every customer who rang.

Bla bla bla...

Straight to the point, me and so zai had our anniversary celebration in a much simple but costly way.

 Yashiki, Viva Home on 08 January 2012

What surprised me the most was not the money I spent on that day. Tuls, out of no where, texted his blessing on our 4th year anniversary. Honestly, I would like to hug Tuls for making my day brighter.

And then the year continued with more food the next day.

Suki-ya, Tokyo Street - 09 January 2012

A meal with colleagues is better than to eat alone in office. Who would have thought a small sized girl could eat more than me?

The end of the post. I promise to bring more updates in future, constantly.

[Jino] - A man's not a man unless he knows how to shoot

Maybank

Date: 07 December 2011

Time: 09:00:43 MYT

From: Jino Lim

To: mbbcardservices@maybank.com.my

Subject: Complaint and feedback

Hi card services,

Please kindly assist with the below complaint or forward this to the relevant department if necessary.

-------------------------------------------------------------------------------------------------------------------------------------------------------------------

Card number:
Maybankard 2 Mastercard: xxxx xxxx xxxx xxxx
Maybankard 2 AMEX: xxxx xxxxxx xxxxx

Name: Jino Lim (Lim Jinq Sien)
Identification number: xxxxxx-xx-xxxx

Background of complaint:
Back in 8th November, I put through my credit card application at Maybank Sri Petaling. As Cyberjaya is nearer to my work place, I prefer to collect my cards during my lunch time instead of traveling all the way to Sri Petaling.

When the credit cards were approved on 23th November, I rang the call centre for both cards to be redirected to Maybank Cyberjaya. I was informed that the redirection can be organized and I would receive call from the branch when the new cards arrived. I took the words in heart and was expecting a phone call for few days.

As you can see from your records, I made several more phone calls when I received no reply from the bank in regards to the cards collection. I spoke to at least 4 consultants already. Every consultant I spoke to first informed that the cards would be sent to Maybank Sri Petaling. When I mentioned my request for redirection, I was again assured that my request will be honoured and I would receive call from the branch.

Not really happy with the outcome, I visited Maybank Cyberjaya on 1st December to check on the cards. I was duly informed by the staff in customer service that there was no card delivered to Maybank Cyberjaya. The staff also hinted that it may take up to 4 weeks to deliver a card and the branch will call customer to inform the cards collection. I left the branch in disappointment.

Impatience for the cards, I made another phone call to the call centre on 6th December. This time, it was confirmed that the cards were ready for collection. However, I find it intriguing to learn that after numerous phone calls made, my cards were never redirected to Maybank Cyberjaya. As much as I wish the cards to be redirected another time, I was totally numb with the empty promises. Moreover, it may take more weeks to organize cards redirection if I were not to collect them at Maybank Sri Petaling. Disappointed on the service delivery level, I screeched to Maybank Sri Petaling for my cards collection on the same day and wasted my time on the travel.

Upon looking at the envelop, the cards were delivered to Maybank Sri Petaling on 1st December, approximately 2 p.m.. The frustration derived from the incompetence to redirect the cards as per request. Secondly, there was certainly no attempt to contact me by the branch for cards collection.

The lack of follow up and service delivery level promised by Maybank had greatly impacted customers. I understand that the call centre can only read me whatever information on the screen and they will only forward my requests to relevant departments. This is a feedback to highlight my disappointment and experience with Maybank.

Expectation:
Imagine all the hassle and the experience endured for the Maybankard 2 Cards. Due to such inconvenience, I humbly request a compensation of at least RM 50 into the credit card account. You can contact me to discuss this incident further.

Contact:
I can be contacted on my mobile 016-xxxxxxx after 4.p.m. daily, or you can reply my email at lenard_xxxx@hotmail.com.

Thank you.

Regards,

Jino Lim (Lim Jinq Sien)
I/C: xxxxxx-xx-xxxx
Date: 07 December 2011

________________________________________________________

Date: 17 December 2011

Sent via express post

From: Malayan Banking Berhad (3813-K)

To: Mr Lim Jinq Sien

Dear Mr Lim,

Maybankard 2 Credit Card No: xxxx xxxx xxxx xxxx

Maybankard 2 Credit Card No: xxxx xxxx xxxx xxx

I refer to your feedback via email dated 7th December 2011 in regards to the above card accounts.

We truly value your feedback and wish to thank you for highlighting this matter to our attention. Please allow us to convey our sincere apology for the inconveniences encountered in regards to the collection of your Maybankard 2 credit cards recently.

Mr Lim, rest assured that we have taken the necessary remedial actions to ensure matters such as these are properly managed and to avoid any recurrence in the future.

We truly regret the impression that this incident has given you and we hope that it will not undermine your trust in our services. As a gesture of our appreciation on your valuable feedback, please accept the enclosed gift vouchers for you to enjoy.

Once again, thank you for giving us another chance to serve you better and should you require any further assistance, please do not hesitate to contact our Customer Service at 1-300-88-6688 or fax to 03-7953 8600 or email to mbbcardservices@maybank.com.my. We will be glad to assist you accordingly.

Thank you for your kind attention and at the opportunity to be of service.

Yours sincerely,

Farah Liza

Head - Service Recovery

Service Fulfillment

Customer Engagement

Cards & Unsecured Lending

________________________________________________________

The above was my experience with Maybank credit cards recently. Attached in the post are the cash vouchers for McD!

Apparently Maybank is unaware of my dissatisfaction with McD. What a shame >.<

[Jino] - A man's not a man unless he knows how to shoot