Stunning conversation

Ok this is my 3rd time calling Maybank in the year. All I want to know is the origin of funds. Example 31/  /2013.

Have a good read. 

Jino: I would like to know more about the credit transaction on 31/  /2013.

Maybank: It is money transferred into your account.

Jino: That is so obvious. Where was it transferred from?

Maybank: We would not know. You need to check with home bank.

Jino: How would I know who the home bank with just "SVG GIRO"?

Maybank: It is for you to figure out
Jino: ...

Jino: Then please tell me what "PYMT FRM A/C" on 28/  /2013 was.

Maybank: You can see from your statement.

Jino: If you can read my statement then please tell me what the payment was.

Maybank: You should know. You were the one who paid.

Jino: If I cannot recall?

Maybank: It is for you to figure out.

Jino: ...

[Jino] - A man's not a man unless he knows how to shoot